Typical Garage Door Problems

Typical Garage Door Problems


Springs typically only have a certain amount of cycles before they break. A cycle is considered once up and once down.

  • Torsion
    Torsion springs (located above the door on a shaft). On a double door when a spring breaks we recommend replacing both springs because they make the same number of cycles.
  • Extension
    Extension springs (located on the sides of the door going back along the tracks) are a less safe spring when they break and work independently of each other on both sides.


  • When cables are broken the garage may be crooked in the opening, the cable is wound around the drum, the door is out of the tracks, or the opener may not be able to lift it.
  • We always replace the cables on both sides.

Circuit Board

  • When a circuit board goes bad customers can report a range of problems from no power at all, to the garage door opening up on its own, poor range, etc.  This problem typically has the widest range of symptoms.  We see this problem after storms, power surges, etc.
  • Be sure to get the information about the opener so we know to the best of our knowledge if we can replace the circuit board.  (Brand, age)

Photo Eyes

  • The garage door may not close without holding the wall pad down the entire time, the remotes will only work to open the door and not close the door, the lights on the photo eyes are not both on or they are blinking.  Make sure the photo eyes are clear of any debris or obstructions.
  • We encourage our customer to make sure the photo eyes are lined up and lights on just in case they get bumped or dirty before we have to charge a service call.

Gear Kit

  • The symptoms typically include the opener runs but does not lift the door, or inside the opener the customer may have white shavings from the gear. This is a common winter problem if the door freezes to the floor.  Can also happen when door is run with broken springs.  Any Liftmaster, Chamberlain, Sears Craftsman may have this problem.